Conditions of Use

Please Read Carefully

  Payment for orders from Malta can either be done on delivery by Cash or local Cheques that are to be made payable to Arbiv Marketing. All charges are done in Euro. We also accept  payment by Paypal or Bank transfer in Euro both for Malta and for International orders.  Since we use Paypal to process Credit Card payments we never come in contact with your credit card details for your peace of mind and security.  


Deliveries Malta :  Delivery anywhere in Malta is Free of Charge. For orders under €10.00 a standard charge of € 3.00 is applicable as a low cost fee. Delivery in Malta is done by our staff by appointment, normally by the next working day from order or from receiving payment in case it is not a cash on delivery order. Deliveries are normally done Monday to Friday from 9:00 am onward and on selected Saturday's mornings. However if a request is done for a particular delivery time or for after office hours, a fee of between €5.00 and €25.00 may be applicable.  If you are on holiday, we are also able to deliver directly at your Hotel in Malta. Delivery by post can also be requested.   All orders are plain packaged with no indication of the contents. We can also meet anywhere in Malta for pick up of orders, so you do not have to worry if you are not at home. Orders can be made directly from the website or by sending an email with your requirements and mobile number or by contacting us on 99432019. We try our best to contact you to affect delivery by the same day for all orders, that are cash on delivery or paid for, that have been submitted and confirmed before 09.00 hrs CET.

Any order by SMS might be delayed to be processed.   

Deliveries Gozo : For faster deliveries in Gozo we send orders plain packed and sealed by registered post Free at no extra charge. All orders received and paid for before 09.00 hrs on a working day will be sent out that same day and normally received in Gozo by the next working day depending on postal service.  We can also meet anywhere in Malta for pick up of orders. 

 Deliveries EU & International : Shipping to European countries is Free for orders from €75.00. A low cost flat rate of between €5.00 and  €15.00 for less value orders applies.  You will be advised of the amount to be charged at checkout before order confirmation.  Some very heavy orders may have an additional charge and you will be advised to approve such charges before order is shipped. Please enquire for shipping world wide outside Europe for a low cost rate. Standard shipping for International orders is normally done using Registered (Signed For) Air Parcel Post.  From our experience delivery by air parcel post to EU countries take from 3 to 15 days from shipping. We cannot be held responsible for any delays caused by postal service.  Other shipping methods are also available on request. Orders from EU countries are Not subject to customs duties. Applicable VAT is also included in the price. All orders confirmed and paid for between Monday to Friday working days will be dispatched on the next working day.   

International Orders from countries outside the EU may be subject to customs clearance and other importation regulations and procedures which the customer is only responsible for and that we have no control over it. Please make sure to check if there are any restrictions on importation in your country if outside an EU country, before you make an order as we are not responsible for any difficulties or other problems with the importation process, which is the sole responsibility of the customer. We cannot be held responsible for any delays caused by postal service or any customs clearance or charges that may be required for the country being delivered to. Please enquire for shipping charges if you reside outside a European country. Within the EU there are no customs procedures for importation.

All prices listed are inclusive of  VAT and other taxes applicable in Malta.  All prices shown are in Euro €.

 We are always happy to match the price of any product for sale on toysfourplay.com that is in stock with that of any other Maltese based site on the condition that it is available from stock in Malta and available for delivery in 24 hours, is not on any promotion or offer, not on an auction site and is new. A price match is to be requested before any purchase and when a purchase is confirmed the price is final.

Most of the items are held in stock unless otherwise specified in the product description.  You will be informed immediately if in the unlikely event an item is not in stock and will be advised of an estimated delivery date which normally is between 1 to 4 weeks. It is advised to plan ahead if a product is required for a particular occasion or during festive seasons. Any orders sent with any required information missing such as contact numbers will not be considered confirmed until such information is received and stock will not be allocated and maybe cancelled without any notice.  

As Privacy is a major concern, rest assured that we offer 100% discretion. Every pack is delivered in a plain packaging, with no indication of the contents.  Orders will be delivered directly to your address or as agreed with you. For delivery in Malta , it will be done by our staff (and not by a sub contracted courier/postal company) with the maximum discretion. You are to provide a contact mobile number to set a convenient time and place for delivery. We promise not to discuss your order with anyone but you. If you request for the order to be sent by post you will be required to sign for the pack when it will be delivered by the postal service. Since in Malta we deliver the items ourselves or post them in Malta there is no customs clearance required for Maltese or EU countries customers. 

 We never give, sell or in any other way divulge any personal details including email addresses to any other company, individual or third party.  We also compile with the Data Protection Act and use any information you provided only to supply the service you requested in the best way. On the site there is always the option to opt out from e-mail news list at any stage. 

If in anyway you are unsatisfied with your purchase simply inform us immediately and return it within 15 days from delivery (unused and unopened) in its original condition and packaging and we will happily exchange it or refund your money back. For obvious health and hygienic reasons we cannot accept back any used or opened items.

The price and reference number is for quantity one of the item. When more than one item is shown, it is for the sole purpose to indicate options for colour and design for that item etc. Due to improvements from the manufacturers the design, colour and its packing may be different from that shown in the pics.

 
You must be an adult over 18 years of age and are not offended by adult merchandise to browse  and purchase any Adult Products, and have the legal right in your country and location to posses such products. By purchasing products from toysfourplay.com you are also declaring that you are 18 years of age or above and have the legal right to purchase adult products.  

 Any orders are subject to availability and we reserve the right to cancel any order and terminate this or any other agreement at any time.  A contract is made only when the order is dispatched and paid for.

All goods sold by toysfourplay.com are sold as novelty items. Arbiv Marketing cannot be held responsible for improper use or any injury. All items sold are new.

 By browsing toysfourplay.com or placing an order you confirm your agreement to the above terms and conditions. These terms and conditions do not effect your statutory rights under Maltese law. 

 For private shopping appointments at our premises in Birkirkara please call on 99432019.   

If you would like to receive periodic news , product updates, special offers or for any further information and assistance contact us at info@toysfourplay.com or call on +356 99432019 during business hours.

Arbiv Marketing, PO Box 26, STJ 1000 St Julian’s Malta - VAT Reg No MT16568113

V032016

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