As Privacy is a major concern, rest assured that we offer 100% discretion.
Every pack is delivered in a plain packaging, with no indication of the contents. Since in Malta we deliver the items ourselfs or post them in Malta there is no customs clearance required for Maltese customers. Orders will be delivered directly to your address or as agreed with you. For delivery in Malta , it will be done by our staff (and not by a sub contracted courier company) with the maximum discretion. You are to provide a contact mobile number to set a convenient time and place for delivery. We promise not to discuss your order with anyone but you. You can also request for the order to be sent by post. Customers may be required to sign for the pack when it will be delivered by the postal service. International Orders outside the EU may be subject to customs clearance and other importation regulations or procedures which the customer is only responsible for and that we have no control over it. Please make sure to check if there are any restrictions on importation in your country if outside an EU country before you make an order as we are not responsible for any difficulties or other problems with the importation process which is the responsibility of the customer. We cannot be held responsible for any delays or inspections caused or done by postal services or any customs clearance or charges that maybe required for the country being delivered.
We never give, sell or in any other way divulge any personal details including email addresses and or names to any other company, individual or third party and compile with the Data Protection Act.
We use Paypal to process Credit Card payments, so we dont come in contact with credit card details and offer the best in secure payments.