Privacy Notice

  This privacy policy sets out how toysfourplay.com uses and protects any information that you give to toysfourplay.com when you use this website.

Toysfourplay.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

As Privacy is a major concern, rest assured that we offer 100% discretion. Every pack is delivered in a plain packaging, with no indication of the contents.  Orders will be delivered directly to your address or as agreed with you.  We never give, sell or in any other way divulge any personal details including email addresses to any other company, individual or third party.  We also compile with the Data Protection Act under Maltese law and use any information you provided only to supply the service you requested in the best way. 

 

For delivery in Malta , it will be done by our staff (and not by a sub contracted courier company) with the maximum discretion.  For deliveries in Gozo and other international orders we will use postal services.  We promise not to discuss your order with anyone but you.

 

Toysfourplay.com  may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. 

  What we may collect

We may collect the following information:

  • name and surname
  • contact information including email address
  • demographic information such as postcode

  What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping and supply the service you requested. 
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or  phone. We may use the information to customise the website according to your interests.


  Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


  How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

  Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

  Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@toysfourplay.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

 

More over please read the following:


Arbiv Marketing Privacy Policy

Introduction

Arbiv Marketing takes Data protection very seriously and invests in resources to ensure that personal data is protected through processes that are by design targeted at keeping personal data safe. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.


The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR). By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.


Data Controller

As the controller, Arbiv Marketing has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed.


The Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:


PO Box 26,

St. Julians, STJ1000

 


What data do we collect and why do we store and process your Personal Data?

Arbiv Marketing collects a series of general data and information when a data subject either becomes a client at one of our branches or through our Internet channels. This data and information is stored on our centralised server. Generally, when a data subject visits one of our branches we might require to collect the following: Name & Surname, Address, Telephone and Mobile numbers and email addresses.


When using our website we may collect the above personal details as well. Our web hosting provide also collects data through their server logs such as (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (referrer), (4) the date and time of access to the Internet site, (5) an Internet protocol address (IP address), (6) the Internet service provider of the accessing system, and (7) any other similar data and information that may be used in the event of attacks on our information technology systems.


The data collected is never used by Arbiv Marketing to draw any conclusions about the data subject. Rather, this information is needed to help us deliver the level of service that we feel our clients deserve. We use this data to be able to contact our clients and also to offer them new services and offers from time to time. Subscription to these offers and services will require separate consent from our clients. Offer may be sent to data subjects through various channels such as: Email Marketing, printed material by post.


Arbiv Marketing analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.


Who collects personal data?

Data is collected by


By our employees through walk-ins at one of our branches.

Through our website and social media pages.

Through emails opened and actioned by our employees.

Through phone calls and messaging services.

Retention Period

We usually retain the personal data of our clients for the period during which they are considered as clients. As part of the services we offer, we include periodic services as part of a structured course or programme. In this case Arbiv Marketing will retain the data throughout the period of the programme and will request permission to retain the data longer.


As a policy, Arbiv Marketing retains all personal data for five years from the date of the last contact with the client. After this period, the data subject is no longer considered a client and their data is erased. In the case of marketing communications we ask for specific permission from the data subject to retain their email address indefinitely. The data subject is reminded continuously in every mail shot that they may opt out whenever they like.


Who we share your data with

Arbiv Marketing uses third party partners to help in processing data for marketing purposes. We share data with General Informatix Ltd in Malta who handle our ICT. We are assured that this company handles personal data under the strictest controls and in accordance with this policy. We also purposely share only the data that is required for the processing task rather than all the personal data about a data subject.


Subscription to our newsletter

On our website, users are given the opportunity to subscribe to our newsletter. Arbiv Marketing uses this newsletter to inform its customers and business partners about its offers. The newsletter may only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject registers for the newsletter and (3) if the data subject is a client and gives Arbiv Marketing consent (Opts in). A confirmation e-mail will be sent to the e-mail address when a user subscribes. A double opt-in procedure is employed. This confirmation e-mail is used to prove whether the owner of the e-mail address as the data subject is authorized to receive the newsletter.


During the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary in order to understand the (possible) misuse of the e-mail address of a data subject at a later date, and it therefore serves the aim of the legal protection of the controller.


The personal data collected as part of a registration for the newsletter will only be used to send our newsletter.


How to contact us

You can contact us as follows :


Arbiv Marketing

PO Box 26,

St. Julians, STJ1000

Tel :+356 9943 2019

Web :www.toysfourplay.com

Email :info@toysfourplay.com


Routine erasure and blocking of personal data

The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.


If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data is erased in accordance with legal requirements.


 


You rights as a data subject


As a data subject GDPR provides you with extensive rights as follows:


Right of confirmation

Right of access

Right to rectification

Right to erasure (Right to be forgotten)

Right of restriction of processing

Right to data portability

Right to object

Automated individual decision-making, including profiling

Right to withdraw data protection consent

Data protection for applications and the application procedures


For your rights as a data subject, please read the following:


You rights as a data subject

Right of confirmation
Each data subject has the right to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes that his data is no longer processed they may contact the company at any time.

Right of access
Each data subject shall have the right to obtain free information about his or her personal data stored at any time as well as a copy of this information, the purpose of processing, with whom this data has been disclosed if any, the length of time the data will be retained, the existence of the right to request erasure of personal data, the existence of the right to lodge a complaint with the Data Protection authority. Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third parties and have the right to be informed of the appropriate safeguards relating to the transfer.

Right to rectification
Each data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning them. If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact the company.

Right to erasure (Right to be forgotten)
Each data subject shall have the right to request the erasure of personal data concerning them without undue delay. The controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:

  • The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
  • The data subject withdraws consent.
  • The data subject objects to the processing and there are no overriding legitimate grounds for the processing.
  • The personal data have been unlawfully processed.
  • The personal data must be erased for compliance with other legal obligations.
  • The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

If one of the above reasons applies, and a data subject wishes to request the erasure of personal data stored by the Arbiv Marketing, he or she may, at any time, contact any employee of the company who shall promptly ensure that the erasure request is complied with immediately.

Right of restriction of processing
Each data subject shall have the right to obtain from the controller restriction of processing where one of the following applies:

  • The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
  • The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use instead.
  • The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.
  • The data subject has objected to processing pending the verification whether the legitimate grounds of the controller override those of the data subject.

If one of the above conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by Arbiv Marketing, he or she may at any time contact any employee of the company who will arrange the restriction of the processing.

Right to data portability
Each data subject shall have the right to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit this data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent.

Furthermore, in exercising his or her right to data portability the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others. In order to assert the right to data portability, the data subject may at any time contact any employee of Arbiv Marketing.

Right to object
Each data subject shall have the right to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her. Arbiv Marketing shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.

If Arbiv Marketing processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to the Arbiv Marketing to the processing for direct marketing purposes, the Arbiv Marketing will no longer process the personal data for these purposes.

In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by Arbiv Marketing for scientific or historical research purposes, or for statistical purposes, unless the processing is necessary for the performance of a task carried out for reasons of public interest. In order to exercise the right to object, the data subject may contact any employee of the Arbiv Marketing.

Automated individual decision-making, including profiling
Each data subject shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is not authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, or (3) is not based on the data subject's explicit consent.

If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject's explicit consent, Arbiv Marketing shall implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision. If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may, at any time, contact any employee of the Arbiv Marketing.

Right to withdraw data protection consent
Each data subject shall have the right to withdraw his or her consent to processing of his or her personal data at any time. If the data subject wishes to exercise the right to withdraw the consent, he or she may, at any time, contact any employee of Arbiv Marketing.

Data protection for applications and the application procedures
The data controller shall collect and process the personal data of applicants for the purpose of the processing of the application procedure. The processing may also be carried out electronically. This is the case, in particular, if an applicant submits corresponding application documents by e-mail or by means of a web form on the website to the controller.

 





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