Shipping & Returns

Malta Delivery      FREE

Gozo Delivery       FREE (by post)

Europe                 FREE (orders over  € 99.00, by air post)

Europe                 € 10.00 to € 20.00 (orders under € 75.00, by air post)

Malta & Gozo        Orders under € 20.00 -  € 5.00 Low cost order 

Deliveries Malta:  Delivery anywhere in Malta is Free of Charge. For orders under €20.00 a standard charge of € 5.00 is applicable as a low cost fee. Delivery in Malta is done by our staff by appointment, normally by the next working day from order or from receiving payment in case it is not a cash on delivery order. Deliveries are normally done Monday to Friday during the day and on selected Saturday's mornings. However if a request is done for a particular delivery time or for after office hours, a fee of between €5.00 and €25.00 may be applicable if available.  If you are on holiday, we are also able to deliver directly at your Hotel in Malta. Delivery by post can also be requested.   All orders are plain packaged with no indication of the contents. We can also meet anywhere in Malta for pick up of orders, so you do not have to worry if you are not at home. Orders can be made directly from the website or by sending an email with your requirements and mobile number or by contacting us on 99432019. We try our best to contact you to affect delivery by the same day for all orders, that are cash on delivery or paid for, that have been submitted and confirmed before 08:00 hrs CET.

Any order by SMS might be delayed to be processed.   

Deliveries Gozo : For faster deliveries in Gozo we send orders plain packed and sealed by registered post Free at no extra charge. All orders received and paid for before 08.30 hrs on a working day will be sent out that same day and normally received in Gozo by the next working day depending on postal service.  We can also meet anywhere in Malta for pick up of orders. 

Deliveries EU & International : Shipping to European countries is Free for orders from €99.00. A low cost flat rate of between €5.00 and  €20.00 for less value orders applies.  You will be advised of the amount to be charged at checkout before order confirmation.  Some very heavy orders may have an additional charge and you will be advised to approve such charges before order is shipped. Please enquire for shipping world wide outside Europe for a low cost rate. Standard shipping for International orders is normally done using Registered (Signed For) Air Parcel Post.  From our experience delivery by air parcel post to EU countries take from 3 to 15 days from shipping. We cannot be held responsible for any delays caused by postal service.  Other shipping methods are also available on request. Orders from EU countries are Not subject to customs duties. Applicable VAT is also included in the price. All orders confirmed and paid for between Monday to Friday working days will be despatched on the next working day.   

International Orders from countries outside the EU may be subject to customs clearance and other importation regulations and procedures which the customer is only responsible for and that we have no control over it. Please make sure to check if there are any restrictions on importation in your country if outside an EU country, before you make an order as we are not responsible for any difficulties or other problems with the importation process, which is the sole responsibility of the customer. We cannot be held responsible for any delays caused by postal service or any customs clearance or charges that may be required for the country being delivered to. Please enquire for shipping charges if you reside outside a European country. Within the EU there are no customs procedures for importation.

Most of the items are held in stock unless otherwise specified in the product description. Delivery of items in stock is from 1 to 3 working days from receipt of order. You will be informed immediately if an item is not in stock and advised of an estimated delivery date which normally is between 1 to 4 weeks. It is advised to plan ahead if a product is required for a particular occasion.

If in anyway you are not happy with your purchase simply inform us immediately and return it within 15 days from delivery (unused and unopened) in its original condition and packaging and we will happily exchange it or refund your money back.

 We can also offer pickup from our premises in Birkirkara by appointment. Please call on 99432019.  

Please check also our full terms and conditions page.